Safiri Connect Privacy Policy
Effective Date: March 9, 2026
Last Updated: March 9, 2026
Safiri Connect (“Safiri Connect”, “we”, “our”, “us”) operates the website located at www.safiriconnect.com (the “Platform”).
Safiri Connect is a digital platform designed to connect travelers seeking safari experiences in Kenya and the wider East African region with verified safari tour operators.
This Privacy Policy explains how we collect, use, process, disclose, and protect personal data when individuals visit or use the Safiri Connect platform.
This policy applies to:
• Visitors to the website
• Travelers submitting safari inquiries
• Tour operators and vendors using the platform
• Individuals contacting Safiri Connect
By using the platform, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Definitions
For the purpose of this Privacy Policy:
Personal Data
Any information relating to an identified or identifiable person.
Traveler
A user who submits a safari inquiry through the Safiri Connect platform.
Vendor / Tour Operator
A registered safari tour operator who accesses traveler inquiries through the platform.
Platform
The Safiri Connect website and associated services.
Processing
Any operation performed on personal data including collection, storage, use, disclosure, or deletion.
2. Data Controller
Safiri Connect acts as the Data Controller for personal information collected through the platform.
Contact Information:
Safiri Connect
Email: privacy@safiriconnect.com
Website: www.safiriconnect.com
3. Information We Collect
Safiri Connect collects personal information in several ways depending on how users interact with the platform.
3.1 Information Provided by Travelers
When travelers submit a safari request through the platform, we may collect:
• Full name
• Email address
• Phone number (including WhatsApp)
• Country of residence
• Preferred safari destinations
• Intended travel dates
• Number of travelers
• Budget range for safari
• Accommodation preferences
• Special travel requirements or comments
This information is necessary to connect travelers with relevant safari tour operators.
3.2 Information Provided by Tour Operators (Vendors)
When vendors create an account or register on Safiri Connect, we may collect:
• Company name
• Contact person name
• Email address
• Phone number
• Office address
• Business registration details
• Website URL
• Membership in tourism associations (e.g. KATO, TOSK)
• Payment information for wallet funding
• Account login credentials
3.3 Automatically Collected Data
When users visit the platform, certain technical information may be automatically collected.
This includes:
• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Referring websites
• Session duration
• Location data (approximate geographic location)
• Website interaction data
3.4 Cookies and Tracking Technologies
Safiri Connect uses cookies and similar technologies to:
• Improve website functionality
• Analyze traffic patterns
• Personalize user experience
• Maintain login sessions
• Measure marketing performance
Users can control cookies through their browser settings.
More information can be found in our Cookie Policy.
4. How We Use Personal Information
Safiri Connect processes personal information for the following purposes:
Platform Operations
• Connecting travelers with safari tour operators
• Distributing traveler inquiries to relevant vendors
• Managing vendor accounts
• Facilitating communication between users
Verification and Fraud Prevention
• Verifying traveler inquiries
• Preventing fraudulent activity
• Ensuring the quality of leads provided to vendors
Communication
• Responding to user inquiries
• Sending platform notifications
• Providing service updates
Marketing and Improvements
• Improving platform functionality
• Analyzing usage trends
• Developing new services
Legal Compliance
• Complying with legal obligations
• Enforcing platform policies
• Protecting rights and safety
5. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), Safiri Connect processes personal data under the following legal bases:
Consent
When users voluntarily submit personal information through the platform.
Contractual Necessity
When processing is required to provide services requested by the user.
Legitimate Interests
Safiri Connect may process data for legitimate business interests including:
• Improving platform functionality
• Preventing fraud
• Ensuring service quality
Legal Obligations
When required to comply with applicable laws.
6. How Traveler Information is Shared
Traveler inquiries submitted through the platform may be shared with a maximum of three verified safari tour operators who access the inquiry through the Safiri Connect lead marketplace.
This allows vendors to contact travelers with customized safari proposals.
Safiri Connect does not sell personal data to third parties.
7. Third-Party Service Providers
Safiri Connect may use third-party providers to operate the platform.
Examples include:
• Website hosting providers
• Payment processors
• Analytics providers (e.g. Google Analytics)
• Customer support tools
• Email communication services
These providers may access personal data only as necessary to perform services on our behalf.
8. Data Retention
Safiri Connect retains personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy.
Typical retention periods:
Traveler inquiries: up to 24 months
Vendor account data: retained for the duration of the account relationship
Technical logs: retained for operational and security purposes
Users may request deletion of their personal data at any time.
9. International Data Transfers
Safiri Connect operates internationally and may process data in multiple jurisdictions.
When transferring personal data outside the EEA, we implement appropriate safeguards to protect user data.
10. Data Security
Safiri Connect implements industry-standard security measures including:
• Secure socket layer (SSL) encryption
• Secure hosting environments
• Access control policies
• Monitoring systems to detect unauthorized access
Despite these safeguards, no internet transmission can be guaranteed to be completely secure.
11. User Rights
Depending on applicable laws, users may have the right to:
• Access their personal data
• Correct inaccurate data
• Request deletion of personal data
• Restrict data processing
• Object to processing
• Request data portability
Requests can be submitted to:
Safiri Connect will respond to requests within a reasonable timeframe.
12. Children’s Privacy
Safiri Connect does not knowingly collect personal information from individuals under the age of 18.
If we become aware that personal data from a minor has been collected without parental consent, we will take steps to delete the information.
13. Links to Third-Party Websites
The platform may contain links to external websites operated by third parties.
Safiri Connect is not responsible for the privacy practices of those websites.
Users are encouraged to review the privacy policies of external sites.
14. Changes to this Privacy Policy
Safiri Connect may update this Privacy Policy periodically to reflect changes in the platform or legal requirements.
The updated policy will be posted on this page with a revised effective date.
15. Contact Information
If you have questions about this Privacy Policy or your personal data, you may contact us at:
Email: privacy@safiriconnect.com
Website: www.safiriconnect.com